Map the business journey
Start with the outcome the user or process needs, then trace every system hand-off that supports it.
LIDITECH INSIGHT
Enterprise Integration & API Consulting in the UK: What to Look For
A buyer guide for UK teams choosing enterprise integration and API consulting across ERP, SaaS, cloud and legacy systems.
WHY IT MATTERS
The decision behind the question
Integration problems are rarely fixed by adding another API gateway or middleware product. The recurring issues usually sit in ownership, contracts, mappings, retries, identities, event timing and support hand-offs between several teams or suppliers.
PRACTICAL METHOD
How to work through it
Use the steps to move from assumption to evidence and then to a decision.
Design for failure deliberately
Agree what retries, duplicate handling, timeouts and partial failure should look like before production.
Make support evidence useful
Ensure logs, correlation IDs and ownership let support teams locate a failed hand-off quickly.
Control interface change
Treat contracts, versions and owners as managed products rather than undocumented technical details.
WHAT WE EXAMINE
Evidence worth collecting
- Business journeys that cross multiple systems
- API and message contracts, mappings and version ownership
- Timeouts, retries, idempotency, replay and monitoring
- Identity, secrets and responsibility when a downstream system fails
WHAT YOU RECEIVE
Useful outputs, not shelfware.
We keep deliverables tied to decisions, delivery and ownership. The exact format changes with the workstream; these are the outputs we would expect to leave behind.
01
Integration landscape review
02
Resilience and observability criteria
03
Prioritised remediation roadmap
WHERE WE FIT
We do not need to replace your existing team to be useful.
Liditech provides enterprise integration and API engineering, including SAP and non-SAP estates, independent reviews and defined remediation workstreams.
TALK TO LIDITECH
Tell us what is getting in the way.
The current problem, the outcome you need and what cannot be disrupted are enough to start.